Skip to main content
Legal

Privacy Policy

How we handle information collected through advisory.adodesign.com. Effective September 15, 2026.

Note for the site owner: this policy describes how this website is actually built and what it collects. It is a starting point, not legal advice. Have qualified counsel review it against your jurisdiction, your CRM and analytics configuration, and any client contractual obligations before you rely on it.

Who we are

AdōDesign Advisory (“we”, “us”) is a division of AdōDesign. This policy covers the information we collect through this website. It does not cover information governed by a separate written engagement agreement with a client — those terms take precedence for client data.

Information you give us

When you submit the consultation form, we collect the details you enter, which may include:

  • Your name, work email address, phone number, and job title
  • Your company name and website
  • Estimated annual revenue, employee count, and current accounting or ERP system
  • Your primary area of interest, timeline, and how you heard about us
  • The description of your business challenge that you write

If you subscribe to our newsletter, we collect your email address. You may unsubscribe from any message.

Information collected automatically

When you submit a form, we also record technical context to help us understand enquiries:

  • The page you submitted from
  • The attribution record described below: campaign (UTM) parameters, ad click identifiers (gclid, fbclid), the referring page, the landing page, and when you arrived
  • Your browser user-agent string and the time of submission
  • Your IP address, used transiently for rate limiting to prevent automated abuse of our forms

Analytics and third-party tags

Google Analytics 4 is active on this website. It uses the Google Analytics property shared by AdōDesign websites to measure page views, clicks on our email and phone links, and completed consultation requests. Google Tag Manager, the LinkedIn Insight Tag, the Meta Pixel, and Microsoft Clarity load only if the site owner turns them on.

These services set cookies or similar identifiers and receive information about your visit, subject to their own privacy policies. You can limit this through your browser settings or a tracking-prevention extension. We do not send the contents of form fields to analytics services. For a completed request we send only which form it was, the page it was on, and the campaign parameters of the visit that brought you.

We also set one first-party cookie, ado_attr, shared across AdōDesign websites for 30 days. It records the campaign parameters, ad click identifiers, referring page, landing page, and arrival time of the visit that brought you, and is replaced when you arrive through a new campaign link. We use it to attribute enquiries to the channel that brought you. If your browser blocks the cookie, the same record is kept in session storage for the current browser tab only.

How we use your information

  • To respond to your enquiry and arrange an introductory conversation
  • To assess whether our services fit your situation
  • To send newsletter content, where you have subscribed
  • To protect our forms from automated abuse
  • To understand which content and channels bring qualified enquiries

We do not sell your information. We do not share it with third parties for their own marketing purposes.

Where your information goes

Form submissions are transmitted from this website to the AdōDesign application programming interface over an encrypted connection, and are stored in our customer relationship management system. Access is limited to AdōDesign personnel who need it to respond to your enquiry. We use service providers for hosting, email delivery, and analytics; each processes data on our behalf under its own terms.

How long we keep it

We retain enquiry records for as long as needed to respond and to maintain a record of the business relationship, and thereafter as required for legitimate business or legal purposes. Newsletter subscriptions are retained until you unsubscribe.

Your choices

You may request access to, correction of, or deletion of the personal information you have given us, and you may ask us to stop contacting you. Depending on where you live, you may have additional rights under applicable data protection law, including the right to object to certain processing or to lodge a complaint with a supervisory authority.

To make a request, email contact@adodesign.com. We will respond within the period required by applicable law.

Security

Traffic to this site is encrypted in transit. Form submissions are validated on the server and are never sent directly from your browser to third-party systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Please do not send confidential financial records, credentials, or sensitive personal data through the website form. If you need to share documents, we will arrange a secure method.

Children

This is a business website and is not directed to children. We do not knowingly collect personal information from anyone under 16.

Changes to this policy

We may update this policy as our practices or the law change. The effective date above reflects the most recent revision. Material changes will be noted on this page.

Contact

Questions about this policy can be sent to contact@adodesign.com.